Machu Picchu Sanctuary Travel is committed to protecting the privacy and personal data of our clients, partners, and employees. This Personal Data Protection Policy outlines how we collect, use, store, and protect personal data in compliance with applicable data protection laws and regulations.
Data Collection
- Types of Data Collected: The Company may collect the following types of personal data:
- Identification Data: Name, address, phone number, email address, passport number, etc.
- Financial Data: Payment information such as credit card details.
- Health Data: Information about any medical conditions or dietary requirements relevant to the tour.
- Technical Data: IP address, browser type, and other technical information when using our website.
- Methods of Data Collection: Personal data is collected through various methods, including:
- Directly from the Client during the booking process.
- Through our website when you use our online services.
- From third parties such as travel agents or partners.
Use of Personal Data
- Purposes of Data Processing: The Company uses personal data for the following purposes:
- To process bookings and provide travel services.
- To communicate with clients regarding their reservations and tours.
- To improve our services and customize the client experience.
- For administrative and legal purposes.
- To comply with legal obligations and regulatory requirements.
Data Storage and Security
- Data Storage: Personal data is stored securely using appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction.
- Data Retention: Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed, it will be securely deleted or anonymized.
Data Sharing and Disclosure
- Third-Party Service Providers: The Company may share personal data with third-party service providers who assist in providing our services, such as payment processors, accommodation providers, and transportation companies. These providers are required to protect personal data and use it only for the purposes for which it was shared.
- Legal Requirements: The Company may disclose personal data if required by law or in response to valid requests by public authorities (e.g., law enforcement or government agencies).
Client Rights
- Access and Correction: Clients have the right to access their personal data and request corrections if the data is inaccurate or incomplete.
- Deletion and Restriction: Clients have the right to request the deletion of their personal data or the restriction of its processing under certain conditions.
- Objection and Portability: Clients have the right to object to the processing of their personal data and to request the transfer of their data to another service provider.
- Withdrawal of Consent: Clients have the right to withdraw their consent to the processing of their personal data at any time.
Changes to the Policy
The Company reserves the right to update this Personal Data Protection Policy as necessary. Any changes will be posted on our website and will take effect immediately upon posting.
Contact Information
If you have any questions or concerns about this Personal Data Protection Policy or wish to exercise your rights, please contact us